> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trymeridian.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Support

> Get help fast by reaching out through email or directly in the Meridian dashboard.

There are two primary ways to contact Meridian support:

## 1) Email

You can always email us at: [**support@trymeridian.com**](mailto:support@trymeridian.com)

Email is best when you want to:

* include longer context,

* attach files (exports, screenshots, docs),

* or loop in teammates on the thread.

## 2) In-app support form (recommended)

You can also contact support directly from the dashboard using the in-app **Contact Support** form.

This is best when you want to:

* report an issue while you’re looking at it,

* quickly share the page you’re on,

* and keep everything tied to your workspace.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/meridian-25fd9b88/guides/settings-and-support/SCREENSHOT_CONTACT_SUPPORT_FORM" alt="Contact Support form in the Meridian dashboard" />

### What to include (so we can help quickly)

Whether you email or use the form, including the following details usually speeds things up:

* **What you were trying to do** (example: “Export citations for last 7 days”)

* **Where you were in the product** (example: “Analytics → Citations”)

* **Date range + any filters** (platform, region, topic, attributes)

* **Example prompt(s)** (if relevant)

* **Screenshots** (especially of the error or unexpected output)

* **Any exports** you generated (if relevant)

If the issue is about a specific AI response, include a run where you can see:

* whether you were mentioned,

* your position,

* and which sources were cited.