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What this is

A modal that shows the full AI response for one prompt run, including:
  • The ranked mention list (you + competitors)
  • Response text with highlights
  • Citations used by the response
  • Downloadable output

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Why it matters

  • It’s the clearest “ground truth” behind your metrics.
  • It tells you who you’re competing with and why you’re winning/losing.
  • Citations reveal which sources to earn, improve, or replace.

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Where to find it

Analytics → Prompt Analytics → Analyze → click a response row

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How it works

  • Meridian displays run “Properties” (platform, date, region).
  • “Mentions” shows a ranked list (e.g., #1 You, #2 competitor).
  • Tabs:
    • Response: the model output
    • Shopping: shopping-style output (if supported)
    • Citations: sources used
Mention details modal with mentions list and response highlighting Caption: Mention details shows rankings, the response, and its citations.

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How to use it

  1. Open a response in Analyze.
  2. Confirm properties (platform/date/region) match what you’re investigating.
  3. Scan the mentions list to see your rank and main competitors.
  4. Read the response and note:
    • What criteria it uses to rank brands/products
    • What it claims about you and competitors
  5. Switch to Citations to see the sources (domains/URLs).
  6. Click Download to export the response and metadata.

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How to interpret results

  • If you’re #1 but cited sources are off-page → protect those sources (don’t lose them) and add more.
  • If competitor is #1 and cited sources are their owned docs → you need stronger owned “sourceable” pages.
  • If the response uses “trust” language and you aren’t cited → invest in authoritative citations and structured pages.
  • If the response recommends products but not yours → fix product-level information architecture and comparisons.
  • If the response’s citations don’t mention you anywhere → your priority is “get into the citation set,” not rewriting copy.

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Common questions / troubleshooting

  • “Why do citations differ from what I see in Citations tab?” → Citations tab aggregates many runs; this is one run.
  • “Why is Shopping empty?” → Shopping may only appear for certain prompt types/platforms.